Support
Need help with Skins for Minecraft: Skinloom? Email support@svitlolabs.com and we'll normally reply within one to two business days.
For faster help, include this in your email:
your iPhone model, iOS version, Skinloom version (Settings → About), what you expected, and what happened instead. Screenshots are welcome, but please hide personal information.
Email Skinloom SupportDoes Skinloom have purchases?
Skinloom is free and has no in-app purchases. There is nothing to restore or cancel.
How do I delete my data?
In the App, open Settings → Delete local data, review what will be removed, and confirm. This removes the content you created, your settings, and locally stored project and preference data from the device. Content you already saved to Photos or sent to another app must be deleted from those destinations separately. See the Privacy Policy for retention details.
How do I report inappropriate content?
Email support@svitlolabs.com with a concise description and enough context for us to investigate. Do not forward illegal material; explain what occurred and where it appeared.
How do I make a privacy request?
Email support@svitlolabs.com and describe whether you want to access, delete, correct, or de-identify information. Never send a password, full payment-card number, or raw purchase receipt. Svitlo Labs LLC, Skinloom's developer and data controller, will respond within 30 days or the period required by applicable law. Some legal, security, dispute-resolution, or fraud-prevention records may need to be retained. See the Privacy Policy for the complete scope.
Still need help?
Contact support@svitlolabs.com.