Privacy Policy

1. Who we are

Svitlo Labs LLC is the controller of personal information covered by this policy. We are a Wyoming limited liability company that develops and operates consumer software and mobile applications.

Registered and mailing address: Svitlo Labs LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States.

This policy covers svitlolabs.com and Svitlo Labs web purchase experiences that link to it. An individual app may provide an additional privacy notice for app-specific features.

2. Information we collect

Information you provide

• Contact and account information, such as your name, email address, country, and account identifiers.
• Subscription and transaction information, including the product, price, currency, billing interval, purchase date, subscription status, and a limited payment-method description supplied by Stripe.
• Support communications and any information you choose to include when you contact us.
• Survey, feedback, or promotional information that you voluntarily submit.

Information collected automatically

• Device and technical information, such as IP address, browser type, operating system, language, referring URL, and approximate region.
• Product and website activity, such as pages viewed, feature interactions, session timestamps, crashes, and diagnostic events.
• Cookie and advertising identifiers when optional analytics or advertising technologies are enabled with the required consent.

3. How we use information

• Provide digital access, manage subscriptions, authenticate users, and deliver requested product features.
• Process purchases, maintain financial records, handle cancellations and refunds, and prevent payment fraud.
• Respond to support, privacy, legal, and security requests.
• Maintain, troubleshoot, secure, analyze, and improve our products and websites.
• Measure campaigns and personalize marketing where permitted and, where required, after consent.
• Comply with legal obligations and enforce our agreements.

Where laws such as the GDPR or UK GDPR apply, our legal bases include performing our contract with you, complying with law, pursuing legitimate interests in operating and protecting our services, and your consent for optional tracking or marketing where required. You may withdraw consent at any time without affecting earlier lawful processing.

4. How we share information

We do not sell personal information for money. We may disclose information to:

• Stripe, which processes web payments, supports fraud prevention, and helps administer subscriptions.
• Cloud hosting, email delivery, customer-support, security, and infrastructure providers acting for us.
• Analytics and advertising providers only where configured, disclosed, and permitted by your choices and applicable law.
• Professional advisers, authorities, or other parties when reasonably necessary to comply with law, protect rights and safety, or address fraud and security.
• A successor in connection with a merger, financing, acquisition, reorganization, or sale of business assets, subject to appropriate safeguards.

Service providers may use information only to perform services for us or as otherwise disclosed in their own notices when they act as independent controllers.

5. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a portable copy of your personal information, and to appeal or complain to a data-protection authority. You may also have rights concerning targeted advertising or certain disclosures.

Send requests to [email protected]. We may verify your identity before completing a request. You may use an authorized agent where local law permits.

You can change optional tracking choices at any time:

To stop promotional email, use the unsubscribe link in the message or contact us. Transactional and service messages may still be sent when needed to administer your account.

6. Retention and security

We retain information for as long as reasonably necessary to provide services, maintain transaction and tax records, resolve disputes, enforce agreements, prevent abuse, and meet legal obligations. Retention periods vary by data type, purpose, and applicable law. When information is no longer needed, we delete or de-identify it where reasonably practicable.

We use administrative, technical, and organizational safeguards designed to protect personal information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

Children

Our web subscriptions are intended for adults aged 18 and older. We do not knowingly collect personal information through these purchase experiences from anyone under 18. Contact us if you believe a minor has provided information to us.

7. International transfers

Svitlo Labs and its service providers may process information in the United States and other countries that may have different privacy laws from your country. Where required, we use recognized safeguards for international transfers, such as contractual protections, or rely on another lawful transfer mechanism.

8. Changes to this policy

We may update this policy to reflect changes to our products, providers, or legal obligations. We will post the revised version here and update the effective date. We will provide additional notice where required for material changes.

9. Contact us

Privacy and legal questions: [email protected]
Registered and mailing address: 30 N Gould St Ste R, Sheridan, WY 82801, United States.